I understand that this service forms part of a short trial between 1 and 30 September 2018.
As part of this trial, I understand that the name and phone number of the service user will be shared alongside their use of the service with Cambridgeshire County Council. This will include:
- The number of total reminders and their schedule
- The number of reminders that are acknowledged and the number of reminders that aren’t acknowledged
- The number of unacknowledged alerts that trigger an alert to a nominated contact. Whether these alerts were sent via phone, text or email.
I also agree that the service user and/or the nominated contact may be contacted by a council officer in one or more of the following ways:
- Phone Call
- In person visit
- Video feedback