Call guardians ask anyone making a call to state their name. This helps prevent unwanted calls coming through.
As CareCalls is automated it cannot tell if a call has been answered by a person or a call guardian, so you will need to change the setting on the call guardian to enable the CareCalls number to come straight through.
The number we call from is:
This is the number you will need to add to the call guardian's whitelist.
BT provides easy instructions on how to do this with their phones. You can find your phone user manual by clicking here.
If the phone is not a BT phone you may have to find the paper manual or search online. If you get stuck feel free to contact us (click here to see our phone number).
Once you have set up the call guardian you can test it by using our demo page. Just enter the number the CareCalls should be coming through on instead of your own. Go to the demo page.
Keywords: call guardian, call blocker, call prevention, nuisance call.